Table of contents
Preface 9
Chater 1. Introduction 11
The information society, in statistical terms 12
The guide and its rationale 12
Users of the Guide 16
Scope and content of the guide 16
Output: Publication of information society statistics 17
Chapter 2. ICT Products 19
Introduction 20
The ICT product classification 21
International trade in ICT products 22
The pircie and quality of ICT products 22
Notes 26
References 26
Anvex 2.A1. OCED Classifications of Information Economy Products 28
Chapter 3.ICT Infrastructure 49
Introduction 50
Public switched telecommunication networks (PSTN) 51
The internet 51
Quality of services 54
Infrastructure investment 55
Tariffs 55
Notes 55
References 56
Chapter 4. ICT Supply 57
Introduction 58
The ICT sector definition 58
Production of ICT goods and services outside the ICT sector 60
The impacts of the ICT sector 60
ICT patenting activity 61
Notes 66
References 67
Chater 5. ICT Demand by Businesses 69
Introduction 70
OECD model survey of ICT use by businesses 70
E-commerce 71
E-business 75
ICT investment and expenditure by business 78
The economic impacts of ICT investment and ICT use 80
Notes 83
Reference 64
Annex 5.A1. OECD Model Survey of ICT Use by Business 86
Chapter 6. ICT Demand by Households and Individuals 113
Introduction 114
OECD model survey of ICT access and use by households and individuals 114
E-commerce 115
The social and economic impacts of ICT use by households and individuals 115
Notes 116
References 116
Annex 6.A1. OECD Model survey of ICT access and use by households and individuals 117
Chapter 7. Content and Media 141
Introduction 142
The content and media sector definition 143
The content and media product claasification 143
Digitised products 144
A sectoral study approach to measuring digital content 145
Notes 148
References 148
Annex 7.A1. OECD Definitions of the Information Economy Sectors 149
Chapter 8. The International Scene and the Road Ahead 167
Introduction 168
The international scene 168
Future challenged for the OECD 172
Conclusion 173
References 174
Annex 8.A1. Member Countries'' ICT Statistics Collection Work 175
Annex 8.A2. Non-member Economies 176
Annex 8.A3. Measurement Issues for Developing Economies 191
Tables
2.1. Broad level categories for ICT products 22
2.A1.1. ICT products 34
2.A1.2. Contents and media products 37
2.A1.3. Correspondence between CPC Rev. 2, HS 2002 and HS 1996 classification for ICT goods 40
4.1. Definition of ICT-related patents, based on IPC codes 35
5.1. The 2001 OECD definitions of e-commerce transactions and interpretation guidelines 72
5.2. The 2009 definition of e-commerce 72
5.3. The framework for measurement 74
5.A1.1. OECD model questionnaire for ICT use by business (2005) 99
6.A1.1. OECD model questionnaire for ICT access and use by households and individuals (2005) 127
7.1. Broad level categories for content and media products 144
8.A2.1. Availability of the core ICT indicators on ICT infrastructure and access, 2009 or latest available year 177
8.A2.2. Availability of the core ICT indicators on access to, and use of, ICT by households and individuals in non-OECD member economies, 2009 or latest available year 182 8.A2.3. Availability of the core ICT indicator: Individuals who used the Internet in the last 12 months, by location (HH8, in non-OECD member economies, 2009 or latest available year 186
8.A2.4. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year 187
8.A2.5. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year 188
8.A2.6. Availability of the core ICT indicators on ICT in education in non-OECD member economies, 2009 or latest available year 189
Figures
1.1. Information society statistics conceptual modeal 13
1.2. Develope of e-commerce markets and measurement priorities: the S-cureve 13
2.A1.1. OECD information economy sectoral and product definitions 29
7.A1.1. Overlap between the information technology, telecommunications and information content activities of firms (adapted from a Finnish model). 150
Preface 9
Chater 1. Introduction 11
The information society, in statistical terms 12
The guide and its rationale 12
Users of the Guide 16
Scope and content of the guide 16
Output: Publication of information society statistics 17
Chapter 2. ICT Products 19
Introduction 20
The ICT product classification 21
International trade in ICT products 22
The pircie and quality of ICT products 22
Notes 26
References 26
Anvex 2.A1. OCED Classifications of Information Economy Products 28
Chapter 3.ICT Infrastructure 49
Introduction 50
Public switched telecommunication networks (PSTN) 51
The internet 51
Quality of services 54
Infrastructure investment 55
Tariffs 55
Notes 55
References 56
Chapter 4. ICT Supply 57
Introduction 58
The ICT sector definition 58
Production of ICT goods and services outside the ICT sector 60
The impacts of the ICT sector 60
ICT patenting activity 61
Notes 66
References 67
Chater 5. ICT Demand by Businesses 69
Introduction 70
OECD model survey of ICT use by businesses 70
E-commerce 71
E-business 75
ICT investment and expenditure by business 78
The economic impacts of ICT investment and ICT use 80
Notes 83
Reference 64
Annex 5.A1. OECD Model Survey of ICT Use by Business 86
Chapter 6. ICT Demand by Households and Individuals 113
Introduction 114
OECD model survey of ICT access and use by households and individuals 114
E-commerce 115
The social and economic impacts of ICT use by households and individuals 115
Notes 116
References 116
Annex 6.A1. OECD Model survey of ICT access and use by households and individuals 117
Chapter 7. Content and Media 141
Introduction 142
The content and media sector definition 143
The content and media product claasification 143
Digitised products 144
A sectoral study approach to measuring digital content 145
Notes 148
References 148
Annex 7.A1. OECD Definitions of the Information Economy Sectors 149
Chapter 8. The International Scene and the Road Ahead 167
Introduction 168
The international scene 168
Future challenged for the OECD 172
Conclusion 173
References 174
Annex 8.A1. Member Countries'' ICT Statistics Collection Work 175
Annex 8.A2. Non-member Economies 176
Annex 8.A3. Measurement Issues for Developing Economies 191
Tables
2.1. Broad level categories for ICT products 22
2.A1.1. ICT products 34
2.A1.2. Contents and media products 37
2.A1.3. Correspondence between CPC Rev. 2, HS 2002 and HS 1996 classification for ICT goods 40
4.1. Definition of ICT-related patents, based on IPC codes 35
5.1. The 2001 OECD definitions of e-commerce transactions and interpretation guidelines 72
5.2. The 2009 definition of e-commerce 72
5.3. The framework for measurement 74
5.A1.1. OECD model questionnaire for ICT use by business (2005) 99
6.A1.1. OECD model questionnaire for ICT access and use by households and individuals (2005) 127
7.1. Broad level categories for content and media products 144
8.A2.1. Availability of the core ICT indicators on ICT infrastructure and access, 2009 or latest available year 177
8.A2.2. Availability of the core ICT indicators on access to, and use of, ICT by households and individuals in non-OECD member economies, 2009 or latest available year 182 8.A2.3. Availability of the core ICT indicator: Individuals who used the Internet in the last 12 months, by location (HH8, in non-OECD member economies, 2009 or latest available year 186
8.A2.4. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year 187
8.A2.5. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year 188
8.A2.6. Availability of the core ICT indicators on ICT in education in non-OECD member economies, 2009 or latest available year 189
Figures
1.1. Information society statistics conceptual modeal 13
1.2. Develope of e-commerce markets and measurement priorities: the S-cureve 13
2.A1.1. OECD information economy sectoral and product definitions 29
7.A1.1. Overlap between the information technology, telecommunications and information content activities of firms (adapted from a Finnish model). 150